yyyyph Privacy Policy

yyyyph collects personal data in three main ways: information you provide directly, information generated through your use of the platform, and information received from third-party service providers involved in account verification and payments.

Information you provide

• Full legal name, date of birth, and contact details (email address and mobile number) at registration.
• Government-issued ID documents submitted for KYC identity verification — for example, a Philippine passport, UMID, SSS ID, PhilHealth ID, or driver's licence.
• Payment details provided when making deposits, such as the e-wallet account or bank used. Card or account numbers are handled by the payment provider, not stored directly by yyyyph.
• Communications sent to support — chat logs, ticket details, and any attachments you submit.

Information generated automatically

• Login timestamps, IP address, and device type when you access the platform.
• Gameplay activity — game sessions, bet amounts, game outcomes, and session durations. This data is used to administer your account, process withdrawals, and detect unusual activity.
• Transaction history: all deposits, withdrawals, and bonus activity on your account.
• App usage data if you access yyyyph through the mobile app — operating system version, app version, and general interaction patterns used to improve performance.

Information from third parties

• Identity verification results from KYC service providers — a confirmation of whether submitted documents match the details on your account.
• Payment confirmation data from e-wallet and banking channels used to verify that a deposit or withdrawal was completed.

Data collected by yyyyph is used exclusively for purposes connected to operating the platform and managing your account. The table below summarises the main uses and the reason each is necessary.

yyyyph does not use your data for profiling unrelated to platform operations, and does not share data with advertising networks.

yyyyph shares personal data with third parties only where necessary for specific operational functions. These are:

• Payment service providers — local bank and e-wallet partners involved in processing deposits and withdrawals in Philippine Peso. These providers receive only the information needed to complete the transaction.
• Identity verification services — third-party KYC providers who validate government ID documents submitted to yyyyph. Document data is shared with these providers for the purpose of the verification check only.
• Fraud prevention and security partners — services that assist in identifying suspicious login patterns or transaction anomalies.
• Legal and regulatory obligations — if yyyyph receives a valid legal order requiring disclosure of specific data, we will comply with applicable law. We will notify affected members where permitted to do so.

Data shared with any of the above partners is governed by data processing agreements that restrict their use of the information to the service being provided. None of these partners are permitted to use your data for their own marketing.

yyyyph applies a layered approach to data security across both the platform and its supporting infrastructure:

• SSL encryption — all data transmitted between your device and yyyyph is encrypted in transit. This covers account logins, transactions, and communication with support.
• OTP verification — sensitive account actions, including withdrawal requests and contact detail changes, require one-time password confirmation sent to your registered number.
• Access controls — internal access to member data is restricted to staff who require it for specific operational functions. Access is logged and reviewed.
• Biometric login — the yyyyph app supports biometric authentication on compatible devices as an additional layer of account access security.
• Session monitoring — login sessions are monitored for unusual patterns, such as logins from new devices or locations inconsistent with previous access.

No security system is completely impenetrable. You remain responsible for keeping your own password and OTP codes confidential and not sharing account access with others. If you believe your account has been accessed without your authorisation, contact support immediately through the app or website.

yyyyph retains personal data for as long as your account is active and for a defined period after account closure. The retention periods are determined by the purpose of the data and applicable legal requirements:

• Account registration details and identity documents are retained for a minimum period after account closure to satisfy anti-fraud and record-keeping obligations.
• Transaction records — deposits, withdrawals, and gameplay history — are retained in line with standard financial record-keeping requirements.
• Support communications are retained for a period sufficient to resolve disputes and review service quality.
• Data collected solely for platform improvement purposes is anonymised or deleted when it is no longer operationally relevant.

When retention periods expire, data is deleted or anonymised so that it can no longer be linked back to you as an individual.

As a yyyyph member, you have the following rights in relation to your personal data:

• Access — you can request a summary of the personal data yyyyph holds about you.
• Correction — if any of your data is inaccurate, you can request that it be updated. Basic details like your contact number and email can be updated directly within your account settings.
• Deletion — you can request deletion of your account and associated personal data. Note that data subject to legal retention requirements cannot be deleted until those retention periods have passed.
• Restriction — in certain circumstances, you can ask yyyyph to limit how your data is processed while a concern is being reviewed.
• Objection — you can object to specific uses of your data where those uses are not strictly necessary for operating your account.

To exercise any of these rights, contact the yyyyph support team through live chat in the app or through the support channel in your account. Requests are handled within a reasonable period. Some requests may require identity verification before we can act on them.

The yyyyph website uses a small number of cookies and similar technologies to make the platform function correctly and to understand how it is being used. These fall into two categories:

• Essential cookies — required for the platform to operate. These include session cookies that keep you logged in during a visit and security tokens used to protect account actions.
• Analytics cookies — used to understand general usage patterns on the platform, such as which pages are visited most and where users navigate from. This data is aggregated and not linked to individual accounts for advertising purposes.

yyyyph does not use third-party advertising or retargeting cookies. You can manage cookie settings through your browser. Disabling essential cookies may affect how the platform functions. The yyyyph app does not use browser cookies — app-level session management is handled through the app directly.

yyyyph may update this Privacy Policy from time to time. When material changes are made, registered members will be notified through the platform or by email. The "last updated" date at the top of this page reflects the most recent revision.

Continuing to use yyyyph after a policy update indicates your acceptance of the revised terms. If you do not agree to how your data is handled under the updated policy, you may request account closure by contacting support.